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Kerveli Village Hotel | Opening date: 27/06/21

Kerveli Luxury Villa: | Open all year round

Dear Guests,

We would like to inform you that our hotel and villa will operate according to the Greek Government Hygienic Protocol for Covid-19: “Greece Health First”, which was published in the Greek law with reference number 1632/21-04-2021.

Due to the Covid situation, only for this summer our hotel will operate with the following changes in facilities and services:

Additionally, we would require from them the following:

– To complete the countries that they visited the last 14 days.

– The purpose of their visit.

– If they had a contact with a patient from Covid-19 or a person suspected to have Covid-19 during the last 14 days.

Check-in at 15:00, Check- out at 10.00.

Guests are welcome to request a different time and we will try to do our best to help them.

Breakfast

Will be served at the hotel restaurant, or pool-bar external sitting areas.

Dinner

Will be served at the hotel restaurant, guests will have a menu choice.

Will operate normally according to the hygiene and social distancing measures. Check-in and check-out will be on a space outside, if the weather permits it.

Will operate from 07:30 to 22:00, for the remaining hours there will an emergency number for guests to contact a person who will be available at the hotel.

During 07:30 to 22:00 guests will be advised to call from the room for any information or help they may need.

Will operate normally according to the hygiene and social distancing measures.

For the use of the pool a swimming cap is required.

The pool-bar will also continue to offer snacks during the lunch time.

Will operate normally according to the hygiene and social distancing measures.

Will operate according to the Greek protocol, and the DAN insurance instructions, (Dive Alert Network).

Will operate normally according to the hygiene measures.

Will operate normally according to the hygiene and social distancing measures, with two schedules from the hotel to Samos town, and one schedule from Samos town to the hotel.

There will not be a daily cleaning service. Change of bed linen and towels will be every 3 days, or on specified days, by arrangement with the guests. In case an additional room cleaning is needed, this will be possible to be arranged on spot. In case additional towels or bed linen are required this will be possible through the reception.

Will operate during July and August, and according to weather conditions.

Ιt is advised not to be used, only on guest responsibility as it is a high health risk. Instead, fans will be available on request.

Some of our rooms and apartments have independent air-conditioning units which are advised not to be used, only on guest responsibility as it is a high health risk.

To enable guests to arrange their issues online, all guests will have free wifi internet access. Also, through the hotel’s wifi network, guests can access all information about the new hotel operations, pool-bar price lists, and general alerts.

Will operate normally according to the hygiene and social distancing measures.

Will not operate.

Will not be available.

Will not be available.

According to the above protocol, he must accept to be examined by the hotel’s doctor and make the appropriate virus test. Until the results are announced he and any companions staying in the same or different room, must stay in their rooms.

Αccording to the above protocol, he must be transferred to a specified hotel for Covid cases (assigned by the Greek authorities), on his own responsibility and means. The cost of the remaining nights in our hotel will be charged in full.

The full amount of the initial booking will be charged and no refunds will be given.

All guests must follow the hotel instructions, hygiene and social distancing protocols.

 

The hotel has the right to change all the above anytime without any further notice, and obligation of compensation in case of cancelations.

Last update: 13/05/21

We wish you all a nice and safe summer season. Take care and keep safe.

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